Blog

As part of JP’s commitment to sustainability, we have shifted to e-invoicing. E-invoices will be sent to the company’s email address registered with our Finance Department. To update the registered email address, please submit the “Customer Account – Addition / Amendment” e-Form online.Read more

Bills for shipments are generated only after closing of shipments. Invoices will be emailed 2 days after bill date.Read more

Overnight parking of trailers is allowed for the following purposes: Awaiting to receive discharge cargo Standby for escort Cargo brought in for loading Terms & Conditions Overnight parking is from 2300 hours to 0700 hours Port user can submit the overnight parking application in JP-Online. Parking is only allowed for approved application The fee forRead more

Trailers with general cargo will need to provide the Authorised Slip Number (ASN) and Vehicle Time Slot Booking (VTSB) For vehicles with cargo, documents must be shown to the Gates and Documentation team at the main gate for identification/verification before being allowed entry For rejected access, security personnel will intervene to handle the exceptionRead more

A valid pass is required for all personnel entering the port. Government-issued Photo ID and necessary supporting documents (e.g.: delivery order/invoice, collection note, custom permit & ESN, sponsor letter from Jurong Port account holder, relevant licence or training certification) must be submitted during pass application process. Prior to entry, personnel must have their pass scannedRead more

The entry and exit of ship crews are managed by the Immigration & Checkpoints Authority (ICA). The vessel owner’s agent must submit the crew list to the ICA through their online platform prior to entry or exit. All crew must disembark from the vehicle before Jurong Port Main gate with their belongings and proceed toRead more

A fire watchman is required to be on standby throughout the entire period of operation. The fire watchman is to be appointed by the contractor. The charges for the appointment of the fire watchman will be borne by the contractor.Read more

A Hot work permit is required to be submitted for all hot work activities to be carried out within JP port premises and onboard any vessels. A Hotwork Assessor needs to be appointed by the Agent/Contractor to carry out an assessment of the work location and its adjacent/ immediate vicinity. Upon completion of the assessmentRead more

Contractors requesting to carry out any form of maintenance, repairs and other forms of ancillary works on vessel and/or at open yard/warehouse must apply for a contractor permit. The completed and endorsed Contractor Permit and Risk Assessment are to be submitted to Counter 5 at Pass and Permit office. Alternatively, submission can be carried outRead more

Upon receipt of Sanction Notice, offender who wish to appeal must make an appeal request via JP-Online within 7 working days (from date of Notice). (1) Go to https://www.jurongportonline.com/JPPASS/ (2) Under Demerit Points System (DPS), select Appeal Request (3) Under Appeal Type, select “Company OR Individual Appeal Request” (4) Key in Notice Serial No. (5) Key in Company Code /Read more