It can take up to 2 weeks or so from the date of receipt of the application if all required documents are received in order.Read more
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(1) Go to https://www.jurongportonline.com/JPPASS/ (2) Look for eForms (3) Select Download Application Forms (4) Select New Account- Save file name as [ “Your Company Name”.pdf] (5) Complete (new Credit Account application) page 1 only (6) After completing the form, look for “eForms” on the header tab & click. (7) Select Submission (8) Under “Type ofRead more
Long Term storage is for a period of more than 3 months to 1 year. For this form of storage request, company can email Jurong Port Customer Service (JPCS) via our Enquiry Form. Jurong Port will assess each request individually, determining storage allocation according to the specific storage type and priority as appropriate. For storageRead more
This type of storage for a maximum period of 3 months. This storage is available for both liner and non-liner vessel. The storage is only for cargo under local status. Company (Agent, Consignee/Shipper) is to submit the warehouse storage application in the JP-Online. For Import The application could be submitted 3 days before the ActualRead more
Transshipment storage is for cargoes that land in Jurong Port on transit to be loaded back to 2nd carrier for the final port of discharge. Under liner term, 14 days (336 hours) Free Storage Period (FSP) is granted. This applies for liner to liner and from liner to non-liner and vice versa. The 14 daysRead more
Jurong Port is a multi-purpose port with the expertise to handle varying weights and dimensions of general/break bulk cargoes safely and efficiently. These cargoes include but are not limited to steel, metals, machinery, rubber, timber, project cargoes, livestock and paper products. Jurong Port is your single point of contact that integrates all port services forRead more
Local storage is for local import and export cargoes. This type of storage is for cargo that is discharged from vessel or gate-in for shipment. The cargo is placed in transit storage to be either taken out of the port or gate-in awaiting vessel Actual Time of Berthing (ATB). This storage is applicable for vesselRead more
In line with the Smart Nation initiative, transactions will be cashless. Payment for services done at Jurong Port must be made by GIRO. For settlement of fines and fees for Vehicle Entry Permit, Short Term & Long Term Pass and Permit, payment can be made by Cash Card / NETS at Pass Office.Read more
For waiver of charges, the concerned company is to write in to Jurong Port Customer Services (JPCS) via our Enquiry Form Company requesting for waiver is to ensure that supporting documents are provided for verification A follow-up e-mail on the outcome will be sent after the department’s investigation JPCS is also available at +65 6265Read more
To delete the previous record and update new contact details, the company is to submit the customer account – addition/amendment application in JP-Online by following these steps. (1) Go to https://www.jurongportonline.com/JPPASS/ (2) Look for eForms (3) Select Download Application Forms (4) Download “Customer Account – Addition/Amendment”- Save file name as [ “Your Company Name”.pdf] (5)Read more
