Blog
No person other than the driver is allowed in the vehicle when entering or exiting via the JPMG vehicular lanes. All other persons must carry their belongings and enter or exit the port via the Turnstile-In/Turnstile-Out.Read more
All personnel and vehicles entering and exiting the port must undergo pass, bag, and vehicle checks. No prohibited or contraband items are allowed. Any person caught in possession of such items will result in a fine, and the case will be escalated to the relevant authorities.Read more
Application for LTP must be applied at least 7 days prior to the day of the visit. Renewal of expiring LTP can only be done within 30 days of the expiry date. Application form must be pre-filled online. If incorrect or wrong documents are submitted, application will be rejected and applicant will need to resubmitRead more
The Finance Department conducts annual and/or periodic reviews of customers’ security deposits with Jurong Port, considering their monthly transactions, payment methods, and the number of GIRO failures. For newly onboarded customers, the Finance Department will review their security deposit three months after onboarding to assess if the initial deposit is sufficient. If necessary, the customerRead more
Each company can register up to 2 email addresses to receive e-invoice. Beside receiving e-invoice, these registered email addresses can also receive Statement of Account (SOA) etc.Read more
You will need to click on ‘Remove Account from Device’ to deregister your JP-Online account and reregister it again to set a new 6-digit PIN code. Read more
You will need to click on ‘Forgot your password?’ in the JP Authenticator app to be directed to https://jponline.com.sg/jpom/ui/login to request for a new password.Read more
You will need to check with your company’s Data Security Administrator (DSA) to retrieve your JP-Online User ID by logging in to https://jponline.com.sg/jpom/ui/login (Admin System > User Maintenance).Read more
Yes, you can click on ‘Switch User’ by entering your JP-Online User ID and Password followed by entering the OTP sent via SMS to your registered mobile number tied to your JP-Online account.Read more
