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JP Pass Sponsor is provided to the company’s Data Security Administrator (DSA) for endorsing LTP submitted.Read more

LTP is applicable for: Credit Account holders Non-credit Account holders but sponsored by a Credit Account holder of Jurong Port. Application Process: Step 1: Apply in JP-Online. Step 2: When the form has been submitted successfully, the DSA will receive an email notification requesting endorsement of the pass application. Step 3: DSA should then doRead more

Application for STP can be pre-filled online or applied on the day of the visit. Online application which is not endorsed by sponsoring company within 30 days from date of submission, system will purge the applicant’s record. If no payment received for approved application within 60 days from date of approval, system would purge theRead more

The cost is S$3.00 per successful application, payable by CashCard, NETS (including NETS QR via Paylah) at the Pass Office.Read more

Companies with or without a Jurong Port credit account can apply for STP. Government-issued Photo ID and necessary supporting documents must be submitted during pass application process: Government Photo ID: Singaporean/PR: NRIC; or Foreigners: Work Permit/ S-Pass/ Employment Pass and Passport. Pass application for foreign nationals without a Singapore work pass will be approved onRead more

All port users are required to have a valid port pass to enter the port. Long Term Pass is valid for a period ranging from 1 to 3 years, suitable for individuals requiring frequent or continuous access to the port over a longer period. Short Term Pass is valid for a duration of 1 toRead more

Change of password is required when a JP-Online Account has been inactive for more than 3 months. At login, the system will prompt to request for new password. Follow the steps below for a new password: (1) At JP-Online login page, click “Forgot your password?” (2) Key in the User ID and either the emailRead more

JP-Online Account will be locked upon 3 incorrect password entries. You can follow one of the 3 options below to unlock it. Option A Kindly wait for 30 minutes before re-trying. Option B Kindly approach your Data Security Administrator (DSA) to unlock the account. Option C (1) At JP-Online login page, click “Forgot your password?Read more

Note: ONLY Data Security Administrator (DSA) can retrieve the ID (1) Login to https://jponline.com.sg/jpom/ui/login (2) Select “Admin System”. (3) Select “User Maintenance”. (4) Obtain the required information as requested by system.Read more

1) At JP-Online login page, click “Forgot your password?” (2) Key in the User ID and either the email or handphone number (User must ensure the email/ handphone must be pre-registered in the JP-Online). (3) Indicate the mode of reset and submit. (4) A temporary password will be sent via selected mode (5) Log inRead more