For any requests to deliver luggage to crew members on vessels berthed at Jurong Port, you are required to submit a formal request to the Jurong Port Security Department (JPSD) for approval beforehand. Please send any future requests to security@jp.com.sg with the following details: Vessel name Crew information Delivery date/time Details of the delivery personnelRead more
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No person other than the driver can be in the vehicle when the vehicle is entering/exiting via JPMG vehicular lanes. All other persons are to bring along all their belongings and alight and enter/exit via Turnstile-In/Turnstile-Out.Read more
All personnel entering and exiting the port must undergo pass and bag checks. No prohibited or contraband items are allowed. If caught in possession of such items, it will result in a fine, and the case will be escalated to the relevant authorities.Read more
All personnel entering and exiting the port must undergo pass and bag checks. No prohibited or contraband items are allowed. If caught in possession of such items, it will result in a fine, and the case will be escalated to the relevant authorities.Read more
Application for LTP must be applied at least 7 days prior to the day of the visit. Renewal of expiring LTP can only be done within 30 days of the expiry date. Application form must be pre-filled online. If incorrect or wrong documents are submitted, application will be rejected and applicant will need to resubmitRead more
The Finance Department conducts annual and/or periodic reviews of customers’ security deposits with Jurong Port, considering their monthly transactions, payment methods, and the number of GIRO failures. For newly onboarded customers, the Finance Department will review their security deposit three months after onboarding to assess if the initial deposit is sufficient. If necessary, the customerRead more
Each company can register up to 2 email addresses to receive e-invoice. Beside receiving e-invoice, these registered email addresses can also receive Statement of Account (SOA) etc.Read more
You will need to click on ‘Remove Account from Device’ to deregister your JP-Online account and reregister it again to set a new 6-digit PIN code. Read more
You will need to click on ‘Forgot your password?’ in the JP Authenticator app to be directed to https://jponline.com.sg/jpom/ui/login to request for a new password.Read more
