The Finance Department conducts annual and/or periodic reviews of customers’ security deposits with Jurong Port, considering their monthly transactions, payment methods, and the number of GIRO failures. For newly onboarded customers, the Finance Department will review their security deposit three months after onboarding to assess if the initial deposit is sufficient. If necessary, the customerRead more
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Scenario 1 – Cannot login due to outstanding balance Please check if your current outstanding is below your deposit/Bankers Guarantee amount. Share a screenshot of the payment that you have made and send it to our Finance team at finar@jp.com.sg. Kindly allow up to 2 working days for updating of receipts. The system will automaticallyRead more
In line with the Smart Nation initiative, transactions will be cashless. Payment for services done at Jurong Port must be made by GIRO. For settlement of fines and fees for Vehicle Entry Permit, Short Term & Long Term Pass and Permit, payment can be made by Cash Card / NETS at Pass Office.Read more
